In 2017, Carlisle Homes celebrates 13 years of building quality homes across Melbourne and Geelong. Having built over 6,000 homes, Carlisle has evolved to become a market leader in new home building.
We were extremely proud to have been announced as the winner of the 2016 Customer Service Excellence Award at the recent HIA-CSR Victorian Housing and Kitchen & Bathroom Awards, an award we have held for the fourth time. The HIA awards are rightfully regarded as the most prestigious awards in the industry; our focus on excellence in customer service has been the core foundation on which we have operated since our inception.
In addition to this, our Sheraton home design was the most awarded home of 2016, presented with the best display home for its category and best kitchen in both the HIA and MBA awards, our Arlington home design was also awarded the best display home for its category. We are extremely proud of these accolades for our home designs and quality, this drives our continued focus and commitment to our customers and home building excellence.
Excellence in customer service has been the core foundation on which we have operated since our inception and we were honoured to receive the prestigious HIA Customer Service Award in both 2013 and 2014. In addition to this, we were awarded the runner-up in the Customer Service Award; as the highest ranked builder for Customer Service. We are delighted to be regarded as the number one builder in customer service for three consecutive years. We have also been awarded the coveted 2014 Australian Achiever Award for customer relations and service, further recognising Carlisle's focus on delivering our customers superior quality and personal service.
Our extensive range of house and land packages, throughout the key growth areas of Melbourne and Geelong, reinforces our focus on providing complete solutions for our customers. Through our partnership with construction loan specialists, Loan Studio, our customers have access to a broad range of expert advice and tailored finance packages. Loan Studio provide an individualised service to ensure Carlisle Homes customers are aware of all their lending options to develop a plan to meet their current and future needs.
Leading the market in innovation, our Spectra Selection Centre interactive product showroom provides the ultimate in style inspiration for our customers. With thousands of products and décor options including a dedicated environmental zone, Spectra is setting new benchmarks in the industry and exciting new home buyers.
Carlisle Homes takes great pride in the development and continuous improvement of our customer focused solutions and will continue to re-invigorate the new home building market with innovative products and service.