Carlisle Homes was created in January 2004 to offer Victorian home buyers a real choice when building a new home.
Having spent most of my life in the residential building industry, I saw a real opportunity to do things a little differently to other builders. Quality has always been a passionate focus of mine. Whether that be quality in construction, design, service, communication or across all facets of business. I recognised from day one the important role it plays in delivering customer satisfaction.
Our guiding vision from the beginning has been to build homes of exceptional quality matched only with experiences that exceed our customers’ expectations. I am very proud to say that this vision is just as active and part of our every day as it was at the beginning.
For the team at Carlisle Homes, it is about making sure our customers are guided through their journey so that at every point they are supported by a build process and guided by a customer charter that is transparent and committed to delivering quality.
Proudly, we have been awarded by the Housing Industry Association as 2015 Victorian Professional Major Builder, in recognition for our commitment to excellence and leadership across all areas of our business.
On a daily basis I see the Carlisle teams’ determination to exceed our customers’ expectations and genuinely go the extra mile at every opportunity. It’s the personalised efforts we all contribute that really make a big difference to our customers’ lives.
We don’t claim to be the biggest in the industry and we don’t want to be; but we do claim that every customer will get the best possible service when they build with us. We continue to look for innovative ways to further fulfil our customers’ needs and understanding that satisfied customers are fundamental to our ongoing success and sustainability.
Need more information about us?
Please contact us or call 03 9560 1779 to speak to one of our Sales Consultants.